"The Operations Manual, which has been copyrighted by LSI, is provided to the franchises
during the term of the Franchise Agreement. Any material copied from the
Operations Manual must be only for use in the operation of the franchisee's
Camp-Resort and only during the term of the Franchise Agreement. The franchisee
is required to retain possession of any and all copies at all times."
PRINTING INSTRUCTIONS - To Print, highlight the area to be printed
and go to File/Print and then use the "selection" option and "Print"
FACILITIES - General
Information (pertaining to all Facilities as appropriate)
Buildings and Structures
To develop a good maintenance plan, which will keep structures
in good repair, prevent deterioration and insure cleanliness,
it is advisable to list various tasks and assign responsibility.
The buildings and structures have three main parts: the foundation,
the main structure and the roof. The systems within buildings
include heating, electric, plumbing, and sewage disposal.
Three Types of Building and Structure Maintenance
1. Building structure and systems maintenance: this program requires
periodic maintenance and inspection of interior and exterior painting,
roof, foundation, doors and windows.
2. Preventive maintenance: this program should be conducted on
a monthly, semi-annual, and annual basis. Included would be roof
examination and repair, wood caulking, and window glazing on an
annual basis where needed. Areas of high exposure to weather condition
which speed deterioration -- such as heavy snow or sea air --
some work should be conducted semi-annually. Monthly maintenance
would include floor finishing, stripping or waxing; a spray program
for roaches, ants and other infestations; window cleaning, etc.
*Check with local agencies as to requirements concerning disseminating
of chemicals for pest control. Some local codes require certification
3. Custodian maintenance: this category covers daily cleaning,
and emergency repairs and maintenance such as leaky faucets, inoperative
light switches or bulb replacement.
General Indoor Maintenance / Sanitation
A daily cleaning schedule will save time and increase productivity.
It is most important to consider the materials used when making
extensive repairs or in the replacement of floors, windows and
doors. Easy care products will cut down on maintenance and amortize
the extra cost to get quality materials.
Doors, Windows, and Walls
Keep doors free from rubbing on the jambs. The pulling and
tugging on doors that stick is not only disconcerting to users
but eventually damages the doors. When wooden doors are planed
back into shape, paint the exposed part to avoid absorbing moisture.
Metal doors are recommended.
Windows need caulking every few years. Check windows annually
for loss of glazing compound around the panes. When re-glazing
a window, all old putty should be removed and glazing points
inspected for cracks. New, long wearing plastic is recommended
and should be added to fill in cracks at the time glazing is
done. The top of the window frame will usually be covered with
flashing. Make sure it is in good shape and does its intended
job as a water runoff guard.
Interior walls should be checked for cracks and other damage
before repainting. Both plaster and gypsum board walls can be
repaired with ready-to-use spackling compound. An oil base primer
or shellac should be used to cover a patch before applying latex
paint. When oil base paint is replaced with a latex base, a
primer must be applied to the old paint first. This will greatly
increase the life of the paint job.
Exteriors, prior to being repainted or stained, should be carefully
examined for openings. These should always be plugged with a
good caulking compound or other repair material. Attention should
be given to joints between window casings and siding to see
that caulking is sound. Re-caulk any deteriorated areas. Masonry
between the ground and the siding should be checked for wear
Manmade materials such as asphalt or vinyl flooring are extensively
used today in commercial buildings because of their long wear
and easy care qualities. A good commercial grade should be used
with color clear through.
When a floor is replaced with vinyl covering, some underlay
should be used. After settling, the new floor will show every
flaw in the wood underneath as it conforms to depressions as
slight as 1/32 of an inch.
Ceramic or quarry tile flooring is best used in restrooms.
It is an easy to clean, sanitary looking finish.
If the camp-resort has an old building on the premises that
is used as a lodge or other gathering place, the following method
of restoring such a floor will result in an attractive satin
Scrub the floor with a detergent and power scrubber to remove
ground in dirt. Coat the floor with paint remover. Application
of the paint remover should be made with a long handled mop.
Begin at the floor section nearest the fan and work away. Allow
the paint remover to dry. Then flush with water and mop up the
remover until the floor is thoroughly clean. Let the floor dry.
Cover the floor with a mixture of one-third turpentine, linseed
oil and vinegar. Allow flooring to dry. Protect the finish with
a paste of floor wax.
Roofs are generally designed to have a 20-year life. Lack of
maintenance can cause severe damage in other parts of the building.
Make sure gutters are kept clean and are in proper working
order. Keep trees trimmed so as not to overhang roofs, depositing
leaves and debris, which will lead to a shorter roof life. Check
downspouts to be sure that they drain properly and all water
is diverted away from building footers and foundations.
Areas most prone to leaks are around chimneys and sewage vent
pipes. Leaks around the flashing can cause water to drip without
becoming apparent, and severe rotting can occur. The flashing
should always be thoroughly bonded to the roof. Any cracks can
be repaired with a cold tar preparation. Broken shingles should
be replaced upon discovery.
Wood shingle roofs and tin roofs cannot be easily repaired
without removing the old covering. Composition roofs can be
covered without removing the old one. However, make sure that
the additional weight of the new shingles will not collapse
the rafters. *Check with local codes as they sometimes restrict
whether you can re-shingle without removing the old shingles
Gutter, downspouts and corners where debris can gather should
be cleaned out regularly.